Verve Privacy Policy

User Privacy Rights

This Privacy Policy describes a user’s privacy rights regarding our collection, use, storage, sharing, and protection of personal information.

It applies to the Interswitch website and all related sites, applications, services, and tools regardless of how they are accessed or used.

Table of Contents

About Interswitch

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money and the exchange of value between individuals and organizations on a timely and consistent basis.

This Privacy Policy explains how we use the personal data we collect from customers and related partners when they use our website or subscribe to any of our products and services.

Introduction

Interswitch conducts business responsibly and sustainably, ensuring customer information is securely collected, processed, and stored. This Privacy Policy outlines the procedures for the collection, usage, processing, disclosure, retention, and disposal of personal data in compliance with industry regulations.

By signing up for, accessing, or using our products, services, and tools, users accept this Privacy Policy, which governs the use of Interswitch Services.

Collection of Personal Information

We collect Personally Identifiable Information (PII), including:

How We Collect Personal Information

  1. Electronically: Data is collected during website visits or service registrations via customer systems (e.g., computers, mobile devices).
  2. Manually: Data is collected through registration forms or physical visits to our locations.
  3. From Third Parties: Credit bureaus, identity verification services, or other trusted sources.

How We Use Collected Information

Collected data is used to:

Protection and Storage of Personal Information

We store and process data securely in Lagos, Nigeria, and other facility locations. Security measures include:

Marketing

We do not sell or rent personal information to third parties for marketing purposes without explicit consent. Customers can unsubscribe from notifications or promotional materials.

Sharing Personal Information with Other Interswitch Users

Personal information is shared during transactions to:

Users must not use shared information for unrelated purposes.

Sharing Personal Information with Other Third Parties

We may share information with:

Cross-Border Transfers of Personal Information

Interswitch ensures the secure handling of data across borders, complying with relevant data protection regulations.

Customer Data Protection Rights

Customers have rights, including:

The Use of Cookies and Similar Technologies

Cookies and similar technologies are used to:

Users can decline cookies unless required for security or fraud prevention.

Privacy Policies of Other Websites

This Privacy Policy applies only to Interswitch Group and not to other brands or third parties mentioned on our platforms.

Consent is required for data collection and processing. Customers can withdraw consent anytime, though services may be limited as a result.

Available Remedies

In case of a violation, Interswitch will take corrective action within 30 days.

Changes to Our Privacy Policy

The Privacy Policy is reviewed annually and updated as necessary. Updates will be communicated through various channels.

How to Contact Us

For questions or concerns, contact us via: